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PLEASE READ CAREFULLY. BY USING THIS SITE YOU SIGNIFY YOUR ACCEPTANCE TO THESE TERMS OF USE  

IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF USE BELOW, PLEASE DO NOT USE THIS SITE. FOUR SEASONS LIMOUSINE SERVICE RESERVES THE RIGHT, AT ANY TIME, TO MODIFY, ALTER OR UPDATE THESE TERMS OF USE. YOU AGREE TO BE BOUND BY SUCH MODIFICATIONS, ALTERATIONS OR UPDATES.  

ALL MATERIAL ON THIS SITE, INCLUDING FOR EXAMPLE IMAGES, ILLUSTRATIONS, PROMOTIONS AND TERMINOLOGY, IS PROTECTED BY COPYRIGHTS WHICH ARE OWNED AND CONTROLLED FOUR SEASONS LIMOUSINE SERVICE.  

MODIFICATIONS OF THE MATERIALS OR USE OF THE MATERIALS FOR ANY PURPOSE OTHER THAN YOUR OWN PERSONAL, NONCOMMERCIAL, HOME USE IS A VIOLATION OF THE COPYRIGHTS AND OTHER PROPERTY RIGHTS HELD BY FOUR SEASONS LIMOUSINE SERVICE. THE USE OF ANY SUCH MATERIAL ON ANY OTHER WEB SITE IS SPECIFICALLY PROHIBITED. THE TRADEMARKS AND LOGOS, WHICH YOU SEE ON THIS SITE, ARE REGISTERED AND UNREGISTERED TRADEMARKS OF FOUR SEASONS LIMOUSINE SERVICE.. NOTHING IN THIS SITE GRANTS YOU ANY LICENSE OR RIGHT TO USE ANY TRADEMARK DISPLAYED ON THIS SITE WITHOUT THE WRITTEN PERMISSION OF THE OWNER OF THE TRADEMARK. YOUR USE OF THE TRADEMARKS DISPLAYED ON THIS SITE, OR ANY OTHER CONTENT ON THIS SITE, IS STRICTLY PROHIBITED.  

YOU AGREE TO INDEMNIFY FOUR SEASONS LIMOUSINE SERVICE, SHAREHOLDERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, DISTRIBUTORS, VENDORS, FROM AND AGAINST ANY AND ALL THIRD PARTY CLAIMS, DEMANDS, LIABILITIES OR EXPENSES, INCLUDING REASONABLE ATTORNEY'S FEES, RESULTING FROM YOUR BREACH OF ANY OF THESE TERMS AND CONDITIONS.

 THE MATERIALS IN THIS SITE ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. YOU SPECIFICALLY AGREE THAT FOUR SEASONS LIMOUSINE SERVICE IS NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER.

IF YOU ARE DISSATISFIED WITH FOUR SEASONS LIMOUSINE SERVICE SITE, OR ANY MATERIALS ON THE SITE, YOU’RE SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE FOUR SEASONS LIMOUSINE SERVICE SITE.

THIS AGREEMENT IS GOVERNED BY AND SHALL BE CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF WASHINGTON. YOU AGREE TO BRING ANY CLAIMS AGAINST FOUR SEASONS LIMOUSINE SERVICE, EXCLUSIVELY IN THE STATE OR FEDERAL COURTS OF WASHINGTON. IF ANY PROVISIONS OF THIS AGREEMENT SHALL BE UNLAWFUL, VOID, OR UNENFORCEABLE, THEN THAT PROVISION SHALL BE DEEMED SEVER ABLE FROM THIS AGREEMENT AND SHALL NOT AFFECT THE VALIDITY AND ENFORCEABILITY OF ANY REMAINING PROVISIONS.

GROUND TRANSPORTATION

RESERVATIONS:

WE RECOMMEND TO OUR CLIENTS TO RESERVE A CAR AHEAD OF TIME (AT NO ADDITIONAL CHARGE) TO BE GUARANTEED A CAR AT TIME OF PICK UP.  FOUR SEASONS LIMOUSINE SERVICE WILL HONOR ANY RESERVATION MADE ONLINE NO LESS THAN 24 HOURS BEFORE THE PICK-UP TIME. WE CAN ALSO PROVIDE YOU WITH A CAR AT A SHORT NOTICE BY PHONE UPON AVAILABILITY. ALL RESERVATIONS CONFIRMED VIA EMAIL ARE GUARANTEED PICK-UP.

NO SHOWS:

IF YOU DO NOT SEE YOUR DRIVER AT A CERTAIN PICK UP POINT DO NOT LEAVE THE SPOT BEFORE CALLING THE DISPATCH ROOM (MUST CALL # ON YOUR CONFIRMATION) WE WILL CONNECT YOU TOGETHER. IF YOU LEAVE WITHOUT CALLING YOU WILL BE BILLED FOR THE FULL PRICE OF THE RIDE. IF WE DO NOT HEAR FROM YOU, THE DRIVER WILL WAIT UP TO 15 MINUTES AT REGULAR PICKUPS AND UP TO 30 (OR 60) MINUTES AT INSIDE AIRPORT PICKUPS AFTER THE SCHEDULED PICKUP TIME THEN CALL THE DISPATCH ROOM, WE WILL THEN TRY TO REACH YOU BY CALLING YOU AT YOUR CELL PHONE, YOUR HOME PHONE, OR YOUR CONTACT PERSON'S PHONE ALL DEPENDING ON THE NATURE OF THE PICKUP, WE WILL EVEN CALL YOUR NAME ON THE AIRPORT INTERCOM PAGING SYSTEM INCASE OF AN AIRPORT PICK UP. IF WE DO NOT GET A RESPONSE WE WILL THEN RELEASE THE CAR AND YOU WILL BE BILLED FOR A NO SHOW WHICH WILL BE THE FULL PRICE OF THE RIDE. IF YOU AUTHORIZE THE WAITING TIME THE DRIVER WILL WAIT UP TO 2 HOURS. IF WE DO NOT HEAR FROM YOU AFTER THE TIME FRAME, WE WILL CONTACT YOU AGAIN IF NO CONTACT IS MADE YOU WILL GET BILLED FOR THE RIDE PLUS THE WAITING TIME. THEREFORE A “NO SHOW” FEE IS EQUAL TO THE TRIP COST PLUS APPLICABLE WAIT TIME FEE WILL BE CHARGED WHEN THE PASSENGER FAILS TO ARRIVE AT THE DESIGNATED LOCATION. IF YOU CANNOT LOCATE YOUR DRIVER, PLEASE CALL # ON YOUR CONFIRMATION TO AVOID A “NO SHOW” FEE.

CANCELLATIONS:

FOR SEDANS:

 FOUR SEASONS LIMOUSINE SERVICE GIVES YOU TO CANCEL VIA EMAIL UP TO  24 HOURS BEFORE THE SCHEDULED PICK UP TIME OR 2 HOURS BY PHONE (MUST CALL # ON YOUR CONFIRMATION) TO CANCEL THE SEDAN RESERVATION WITHOUT ANY CHARGES. IF YOU CANCEL THE CAR 2 HOURS OR LES BEFORE YOUR SCHEDULE PICK-UP TIME YOU WILL BE CHARGED FOR THE FULL PRICE OF THE RIDE. WE ASK YOU TO INFORM US OF ANY CHANGES IN YOUR SCHEDULE IN ADVANCE SO WE CAN AVOID UNNECESSARY AGGRAVATIONS.

FOR STRETCH LIMOUSINE, VAN:

FOUR SEASONS LIMOUSINE SERVICE GIVES YOU TO CANCEL VIA EMAIL UP TO 24 HOURS BEFORE THE SCHEDULED PICK UP TIME OR 5 HOURS BY PHONE (MUST CALL # ON YOUR CONFIRMATION) TO CANCEL THE LIMOUSINE RESERVATION WITHOUT ANY CHARGES. AFTER THE 24 HOUR GRACE PERIOD AND UP TO 4 HOURS BEFORE THE SCHEDULED PICKUP TIME YOU WILL BE CHARGED 50% OF THE PRICE OF THE RIDE, THE VEHICLE HOURLY MINIMUM (MOST CASES 3 HOURS) . IF YOU CANCEL THE CAR AFTER THE 4 HOUR GRACE PERIOD OR CANCEL ON-LOCATION YOU WILL BE CHARGED FOR THE FULL PRICE OF THE RIDE. THIS RULE DOES NOT APPLY TO PROMS AND WEDDINGS ACCOMMODATIONS WHERE IN WICH CASE YOU WILL LOSE YOUR INITIAL DEPOSIT IF YOU CANCEL AT ANY TIME. WHEN YOU PLACE A RESERVATION YOU PREVENT US FROM ACCOMMODATING OTHER INDIVIDUALS THAT ARE IN NEED FOR THE SAME SERVICE YOU REQUESTED, ESPECIALLY IN THE PROM, WEDDING AND BUSY HOLIDAYS SEASON.

*PLEASE NOTE THAT CHANGING THE PICKUP TIME IS NOT CONSIDERED AS A CANCELLATION PLEASE BE AWARE THAT YOU CAN CHANGE YOUR PICKUP TIME ANYTIME YOU WANT WITHOUT BEING CHARGED ANY FEES AND THE CHARGE OF THE RIDE REMAINS THE SAME UP TO 1 HOUR BEFORE THE PICK UP TIME FOR SEDAN RESERVATIONS AND UP TO 4 HOURS BEFORE THE PICK UP TIME FOR LIMOUSINE RESERVATIONS. AFTER WHICH WILL BE CHARGED FOR THE APPLICABLE WAITING TIME. YOU ONLY GET CHARGED A CANCELLATION FEE WHEN YOU CANCEL THE CAR AFTER THE GRACE PERIOD.

DAMAGES RESULTING FROM YOUR ACT:

FOUR SEASONS LIMOUSINE SERVICE WILL CHARGE YOU (AS A CLIENT ) OR (AS A PASSENGER)  THE COST OF CLEANING THE VEHICLE AS RESULT OF YOU OR YOUR AUTHORIZED PARTY GETTING SICK IN THE CAR . YOU ALSO AGREE AND ACKNOWLEDGE TO PAY ALL THE RELATED FEES AND CHARGES TO GET THE VEHICLE BACK TO ITS NORMAL WORKING CONDITION. YOU COULD ALWAYS AVOID THIS FEE BY ASKING THE DRIVER TO PULL OVER SAFELY ON THE SIDE OR IN ANY SERVICE AREA SO YOU CAN REFRESH YOURSELF . YOU ALSO AGREE TO PAY FOR ALL AND ANY DAMAGES TO OUR VEHICLES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH YOU OR YOUR AUTHORIZED PARTY. REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, STRICT LIABILITY, TORT OR OTHER THEORIES OF LIABILITY AND ALSO REGARDLESS OF WHETHER FOUR SEASONS LIMOUSINE SERVICE WAS GIVEN ACTUAL OR CONSTRUCTIVE NOTICE THAT DAMAGES WERE POSSIBLE. INCLUDING BUT NOT LIMITED TO BURNED SEATS, ANY TECHNICAL OR MECHANICAL FAILURE TO THE EQUIPMENT INSIDE THE VEHICLE, MISSING ITEMS, OR ANY BODY DAMAGES TO THE OUTSIDE OF THE VEHICLE DURING YOUR OR YOUR AUTHORIZED PARTY ACCOMMODATIONS.

ACCOUNT RESTRICTION:

INCASE OF AN UNRESTRICTED ACCOUNT, ALL INDIVIDUALS CALLING FOUR SEASONS LIMOUSINE SERVICE TO REQUEST SERVICE ON AN ACCOUNT NUMBER WILL BE PROVIDED SERVICE EVEN THOUGH THEY MIGHT NOT HAVE A VOUCHER WHEN THEY GET IN THE CAR. YOU UNDERSTAND THAT THIS PROVIDES LITTLE OR NO SECURITY ON THE ACCOUNT AND AGREE TO PAY ALL CHARGES POSTED TO THE ACCOUNT UNTIL YOU NOTIFY US OF WHO YOU WISH TO RESTRICT FROM USING YOUR ACCOUNT IN WRITING. YOU CAN ALWAYS SET UP A RESTRICTED ACCOUNT THAT WILL GRANT SERVICE TO ONLY A VOUCHER HOLDER. YOU AGREE TO PAY FOR ALL CHARGES POSTED TO THE ACCOUNT BY THE AUTHORIZED VOUCHER HOLDER AND ACKNOWLEDGE THAT YOU MUST INFORM US OF ANY LOST, MISSING OR STOLEN VOUCHERS SO WE CAN PUT A HOLD ON IT. YOU AGREE TO KEEP THOSE VOUCHERS IN A SECURED AND SAFE PLACE AS IT MIGHT BE USED IN AN UNAUTHORIZED MANNER.

CREDIT CARD TRANSACTIONS:

WE ONLY TAKE AN AUTHORIZATION ON THE CARD TO GUARANTEE FUNDS AVAILABILITY, IT WILL SHOW AS (PENDING FUNDS) IF YOU CHECK YOUR CREDIT CARD ACCOUNT STATEMENT ON-LINE. THE AUTHORIZATION AMOUNT IS USUALLY HIGHER THAN THE EXPECTED CHARGES JUST INCASE IF YOU DECIDED TO MAKE SOME ADDITIONAL STOPS YOU DID NOT INFORM US OF OR CHANGED YOUR DESTINATION .WE WILL THEN ONLY CHARGE YOUR CARD ON THE DAY OF THE RIDE AFTER SWIPING THE CARD IN THE VEHICLE AND GIVING YOU A TOTAL OF YOUR CHARGES. WE REQUEST YOUR CREDIT CARD INFORMATION WHEN YOU CHOOSE TO PAY CASH AS PAYMENT OPTION. SO WE CAN CHARGE YOUR CARD IF YOU DID NOT SHOW UP OR CANCELED AFTER THE MENTIONED CANCELLATION GRACE PERIOD. PASSENGERS ARE OBLIGATED TO ASK THE DRIVER FOR A RECEIPT BEFORE LEAVING THE CAR.

DISPUTES:

FOR CORPORATE CLIENTS WITH ESTABLISHED CORPORATE ACCOUNTS, ALL CHARGES OF THE INVOICE WILL BE CONSIDERED CORRECT AND DUE UPON RECEIPT, UNLESS WE RECEIVE A WRITTEN OBJECTION WITHIN 30 DAYS FROM THE INVOICE DATE IN WRITING. COPIES OF THE VOUCHERS UNDER DISPUTE SHOULD BE FAXED OR MAILED TO US AND THE DISPUTED CHARGES OR ITEMS SHOULD BE INDICATED. ALL DISPUTES INITIATED AFTER THE ALLOWED TIME FRAME PERIOD WILL BE CONSIDERED FINAL AND NONE REFUNDABLE.

FOR INDIVIDUAL ACCOUNTS AND PERSONAL PROFILES, ALL CHARGES APPLIED TO THE CUSTOMER'S CREDIT CARD WILL BE CONSIDERED CORRECT, UNLESS WE RECEIVE A WRITTEN OBJECTION WITHIN 30 DAYS FROM THE CHARGE DATE IN WRITING. COPIES OF THE CREDIT CARD STATEMENT OR CREDIT CARD SLIPS OR VOUCHERS SHOULD BE FAXED OR MAILED TO US AND THE DISPUTED CHARGES OR ITEMS SHOULD BE INDICATED. ALL DISPUTES INITIATED AFTER THE ALLOWED TIME FRAME PERIOD WILL BE CONSIDERED FINAL AND NONE REFUNDABLE.

ALL DISPUTES SHOULD BE FORWARDED TO OUR BILLING DEPARTMENT IN WRITING AND YOU ARE ENTITLED NOT TO PAY THE DISPUTED AMOUNT UNTIL RESOLVED. FAX TO : 425-814-3958. YOU MIGHT ALSO BE ENTITLED FOR A REFUND INCASE OF A CREDIT CARD ALL UPON OUR INVESTIGATION RESULTS IN THE DISPUTED AMOUNT.

COLLECTION FEES:

YOU  AGREE TO PAY ALL LEGAL COUNSELING FEES, LITIGATION FEES, LEGAL FEES, COSTS, ACCOUNTING FEES, EXPENSES AND DISBURSEMENTS FOR ALL ACTIONS TAKEN PRIOR TO, DURING AND SUBSEQUENT  TO THE INITIATION OF LEGAL PROCEEDINGS TO COLLECT  PAYMENTS DUE INCASE OF NON-PAYMENT.

RATES CHANGES:

FOUR SEASONS LIMOUSINE SERVICE CAN CHANGE THE RATE BOOK AND ANY OF THE SERVICES, CHARGES, COSTS, FEES AND EXPENSES AT ANY TIME WITHOUT PRIOR NOTICE.

ITEMIZED INVOICES:

FOR CORPORATE CLIENTS WITH ESTABLISHED CORPORATE ACCOUNTS, ITEMIZED INVOICES ARE BEING SENT REGULARLY ON A NET 30 (EVERY 30 DAYS) INCLUDING A COPY OF SIGNED VOUCHERS BY PASSENGERS AUTHORIZED TO USE THE ACCOUNT.

FOR INDIVIDUAL ACCOUNTS AND PERSONAL PROFILES, ITEMIZED INVOICES ARE SENT ONLY WHEN REQUESTED.

PAYMENT DUE DATE:

FOR CORPORATE CLIENTS WITH ESTABLISHED CORPORATE ACCOUNTS, ALL PAYMENTS SHOULD BE RECEIVED NO LATER THAN 15 DAYS FROM THE INVOICE DATE. PAYMENTS NOT RECEIVED WITHIN THE TIME FRAME ALLOWED SHALL INCUR INTEREST CHARGES ADDED OF %18 YEARLY OR %1.5MONTHLY.

FOR INDIVIDUAL ACCOUNTS AND PERSONAL PROFILES, ALL PAYMENTS SHOULD BE RECEIVED AFTER EXECUTING THE RIDE. FOR CREDIT CARD HOLDERS THE TOTAL CHARGE WILL BE CHARGED TO THEIR CREDIT CARD AFTER COMPLETION OF RIDE.

AIRPORT PRICES:

THOSE ARE FLAT RATES FOR TRIPS TO AND FROM SEA-TAC AIRPORT. PRICES ARE BASED ON MILEAGE AND ZONES. 

HOURLY RATES:

PACKAGES OF VEHICLES RENTED HOURLY REGARDLESS OF THE TRAVELING DISTANCE. CERTAIN HOURLY MINIMUMS AND ZONES RESTRICTIONS APPLY.

WAIT TIME:

A 25 MINUTES FOR DOMESTIC (45 MINUTES INTERNATIONAL) GRACE PERIOD IS ALLOWED FOLLOWING THE REPORTED FLIGHT ARRIVAL TIME FOR INSIDE PICKUPS ONLY WHEN MEET & GREET SERVICE IS REQUESTED. A TEN 10 MINUTE GRACE PERIOD IS GRANTED FOR ALL OTHER PICK-UPS. WAITING TIME WILL BE CHARGED AT 10 MINUTE INCREMENTS AFTER THE GRACE PERIOD FOR SEDANS.  FOUR SEASONS LIMOUSINE SERVICE MONITORS ALL DOMESTIC  AND INTERNATIONAL FLIGHTS, BILLING STARTS AFTER GRACE PERIOD ALLOWED FROM THE OFFICIAL TIME OF ARRIVAL (ETA). FOR TRAIN STATION PICK-UPS, TRAIN SCHEDULES CAN’T BE MONITORED. THEREFORE, BILLING BEGINS AT THE SCHEDULED PICK-UP TIME.

STOPS:

FOUR SEASONS LIMOUSINE SERVICE CHARGES $10.00 FOR STOPS MADE WITHIN THE SAME TOWN. $20.00 FOR STOPS MADE IN TOWNS WITHIN THE ROUTE OF DESTINATION. HALF OF THE PRICE OF TOWNS NOT WITHIN THE ROUTE OF DESTINATION. SOME RESTRICTIONS AND SPECIAL CASES MAY APPLY. COURTESY STOPS, SUCH ASBRIEFLY LEAVING THE VEHICLE TO PICK UP COFFEE, A NEWSPAPER OR TO MAIL A LETTER, DO NOT INCUR EXTRA CHARGES. HOWEVER, IF LONGER STOPS OR MULTIPLE STOPS ARE MADE YOU WILL BE BILLED STOP CHARGES. PICKING UP .

MEET & GREET: 

FOUR SEASONS LIMOUSINE SERVICE MEET AND GREET AIRPORT SERVICE IS OFFERED AT NO CHARGE. HOWEVER PARKING AND WAITING TIME CHARGES (IF INCURRED) WILL BE BILLED TO YOUR ACCOUNT OR CREDIT CARD. THE DRIVER WILL BE INSTRUCTED TO MEET THE PASSENGER BY THE BAGGAGE CLAIM OR CUSTOMS WITH A SIGN THAT HAS HIS OR HER LAST NAME ON IT, THE DRIVER WILL THEN ESCORT THE PASSENGER TO THE DESIGNATED CAR LOCATION (ASSISTING WITH THE LUGGAGE). THIS PACKAGE COMES WITH A COMPLIMENTARY 25 MINUTES FREE FOR DOMESTIC FLIGHTS AND 45 MINUTES FREE FOR INTERNATIONAL FLIGHTS FROM THE ADJUSTED ARRIVAL TIME.

PARKING:

ALL PARKING FEES AND OTHER AIRPORT REGULATORY FEES ARE ADDITIONAL (USUALLY $5.00-$10.00). WE COLLECT THOSE FEES AND REIMBURSE THE DRIVER. WE DO NOT CHARGE THEM.

GRATUITY:

FOUR SEASONS LIMOUSINE SERVICE DOES NOT APPLY ANY MANDATORY GRATUITIES NOR ANY HIDDEN FEES TO IT'S CLIENTS HOWEVER A TIP CAN BE GIVEN SEPARATELY TO THE DRIVER UPON THE CUSTOMER'S DISCRETION AND CONTENT. TIPS CAN BE GIVEN TO THE DRIVER IN CASH OR ADDED TO THE INVOICE UPON THE CUSTOMER'S DISCRETION AND SATISFACTION.

BABY SEATS:

FOUR SEASONS LIMOUSINE SERVICE RECOMMENDS THAT PARENTS GET THEIR OWN BABY SEATS HOWEVER WE CAN PROVIDE ONE FOR AN ADDITIONAL $25 (PLEASE INCLUDE THAT WHEN YOU PLACE YOUR RESERVATION).   IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF USE BELOW, PLEASE DO NOT USE THIS SITE. FOUR SEASONS LIMOUSINE SERVICE RESERVES THE RIGHT, AT ANY TIME, TO MODIFY, ALTER OR UPDATE THESE TERMS OF USE. YOU AGREE TO BE BOUND BY SUCH MODIFICATIONS, ALTERATIONS OR UPDATES. ALL MATERIAL ON THIS SITE, INCLUDING FOR EXAMPLE IMAGES, ILLUSTRATIONS, PROMOTIONS AND TERMINOLOGY, IS PROTECTED BY COPYRIGHTS WHICH ARE OWNED AND CONTROLLED FOUR SEASONS LIMOUSINE SERVICE. MODIFICATIONS OF THE MATERIALS OR USE OF THE MATERIALS FOR ANY PURPOSE OTHER THAN YOUR OWN PERSONAL, NONCOMMERCIAL, HOME USE IS A VIOLATION OF THE COPYRIGHTS AND OTHER PROPERTY RIGHTS HELD BY FOUR SEASONS LIMOUSINE SERVICE. THE USE OF ANY SUCH MATERIAL ON ANY OTHER WEB SITE IS SPECIFICALLY PROHIBITED. THE TRADEMARKS AND LOGOS, WHICH YOU SEE ON THIS SITE, ARE REGISTERED AND UNREGISTERED TRADEMARKS OF FOUR SEASONS LIMOUSINE SERVICE.. NOTHING IN THIS SITE GRANTS YOU ANY LICENSE OR RIGHT TO USE ANY TRADEMARK DISPLAYED ON THIS SITE WITHOUT THE WRITTEN PERMISSION OF THE OWNER OF THE TRADEMARK. YOUR USE OF THE TRADEMARKS DISPLAYED ON THIS SITE, OR ANY OTHER CONTENT ON THIS SITE, IS STRICTLY PROHIBITED.

YOU AGREE TO INDEMNIFY FOUR SEASONS LIMOUSINE SERVICE, SHAREHOLDERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, DISTRIBUTORS, VENDORS, FROM AND AGAINST ANY AND ALL THIRD PARTY CLAIMS,

DEMANDS, LIABILITIES OR EXPENSES, INCLUDING REASONABLE ATTORNEY'S FEES, RESULTING FROM YOUR BREACH OF ANY OF THESE TERMS AND CONDITIONS. THE MATERIALS IN THIS SITE ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. YOU SPECIFICALLY AGREE THAT FOUR SEASONS LIMOUSINE SERVICE IS NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH FOUR SEASONS LIMOUSINE SERVICE SITE, OR ANY MATERIALS ON THE SITE, YOU’RE SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE FOUR SEASONS LIMOUSINE SERVICE SITE. THIS AGREEMENT IS GOVERNED BY AND SHALL BE CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF WASHINGTON. YOU AGREE TO BRING ANY CLAIMS AGAINST FOUR SEASONS LIMOUSINE SERVICE, EXCLUSIVELY IN THE STATE OR FEDERAL COURTS OF WASHINGTON. IF ANY PROVISIONS OF THIS AGREEMENT SHALL BE UNLAWFUL, VOID, OR UNENFORCEABLE, THEN THAT PROVISION SHALL BE DEEMED SEVER ABLE FROM THIS AGREEMENT AND SHALL NOT AFFECT THE VALIDITY AND ENFORCEABILITY OF ANY REMAINING PROVISIONS.

GROUND TRANSPORTATION

RESERVATIONS:

WE RECOMMEND TO OUR CLIENTS TO RESERVE A CAR AHEAD OF TIME (AT NO ADDITIONAL CHARGE) TO BE GUARANTEED A CAR AT TIME OF PICK UP.  FOUR SEASONS LIMOUSINE SERVICE WILL HONOR ANY RESERVATION MADE ONLINE NO LESS THAN 24 HOURS BEFORE THE PICK-UP TIME. WE CAN ALSO PROVIDE YOU WITH A CAR AT A SHORT NOTICE BY PHONE UPON AVAILABILITY. ALL RESERVATIONS CONFIRMED VIA EMAIL ARE GUARANTEED PICK-UP.

NO SHOWS:

 IF YOU DO NOT SEE YOUR DRIVER AT A CERTAIN PICK UP POINT DO NOT LEAVE THE SPOT BEFORE CALLING THE DISPATCH ROOM (MUST CALL # ON YOUR CONFIRMATION) WE WILL CONNECT YOU TOGETHER. IF YOU LEAVE WITHOUT CALLING YOU WILL BE BILLED FOR THE FULL PRICE OF THE RIDE. IF WE DO NOT HEAR FROM YOU, THE DRIVER WILL WAIT UP TO 15 MINUTES AT REGULAR PICKUPS AND UP TO 30 (OR 60) MINUTES AT INSIDE AIRPORT PICKUPS AFTER THE SCHEDULED PICKUP TIME THEN CALL THE DISPATCH ROOM, WE WILL THEN TRY TO REACH YOU BY CALLING YOU AT YOUR CELL PHONE, YOUR HOME PHONE, OR YOUR CONTACT PERSON'S PHONE ALL DEPENDING ON THE NATURE OF THE PICKUP, WE WILL EVEN CALL YOUR NAME ON THE AIRPORT INTERCOM PAGING SYSTEM INCASE OF AN AIRPORT PICK UP. IF WE DO NOT GET A RESPONSE WE WILL THEN RELEASE THE CAR AND YOU WILL BE BILLED FOR A NO SHOW WHICH WILL BE THE FULL PRICE OF THE RIDE. IF YOU AUTHORIZE THE WAITING TIME THE DRIVER WILL WAIT UP TO 2 HOURS. IF WE DO NOT HEAR FROM YOU AFTER THE TIME FRAME, WE WILL CONTACT YOU AGAIN IF NO CONTACT IS MADE YOU WILL GET BILLED FOR THE RIDE PLUS THE WAITING TIME. THEREFORE A “NO SHOW” FEE IS EQUAL TO THE TRIP COST PLUS APPLICABLE WAIT TIME FEE WILL BE CHARGED WHEN THE PASSENGER FAILS TO ARRIVE AT THE DESIGNATED LOCATION. IF YOU CANNOT LOCATE YOUR DRIVER, PLEASE CALL # ON YOUR CONFIRMATION TO AVOID A “NO SHOW” FEE.    CANCELLATIONS:  

FOR SEDANS:

 FOUR SEASONS LIMOUSINE SERVICE GIVES YOU TO CANCEL VIA EMAIL UP TO  24 HOURS BEFORE THE SCHEDULED PICK UP TIME OR 2 HOURS BY PHONE (MUST CALL # ON YOUR CONFIRMATION) TO CANCEL THE SEDAN RESERVATION WITHOUT ANY CHARGES. IF YOU CANCEL THE CAR 2 HOURS OR LES BEFORE YOUR SCHEDULE PICK-UP TIME YOU WILL BE CHARGED FOR THE FULL PRICE OF THE RIDE. WE ASK YOU TO INFORM US OF ANY CHANGES IN YOUR SCHEDULE IN ADVANCE SO WE CAN AVOID UNNECESSARY AGGRAVATIONS.

 FOR STRETCH LIMOUSINE, VAN:

 FOUR SEASONS LIMOUSINE SERVICE GIVES YOU TO CANCEL VIA EMAIL UP TO 24 HOURS BEFORE THE SCHEDULED PICK UP TIME OR 5 HOURS BY PHONE (MUST CALL # ON YOUR CONFIRMATION) TO CANCEL THE LIMOUSINE RESERVATION WITHOUT ANY CHARGES. AFTER THE 24 HOUR GRACE PERIOD AND UP TO 4 HOURS BEFORE THE SCHEDULED PICKUP TIME YOU WILL BE CHARGED 50% OF THE PRICE OF THE RIDE, THE VEHICLE HOURLY MINIMUM (MOST CASES 3 HOURS) . IF YOU CANCEL THE CAR AFTER THE 4 HOUR GRACE PERIOD OR CANCEL ON-LOCATION YOU WILL BE CHARGED FOR THE FULL PRICE OF THE RIDE. THIS RULE DOES NOT APPLY TO PROMS AND WEDDINGS ACCOMMODATIONS WHERE IN WICH CASE YOU WILL LOSE YOUR INITIAL DEPOSIT IF YOU CANCEL AT ANY TIME. WHEN YOU PLACE A RESERVATION YOU PREVENT US FROM ACCOMMODATING OTHER INDIVIDUALS THAT ARE IN NEED FOR THE SAME SERVICE YOU REQUESTED, ESPECIALLY IN THE PROM, WEDDING AND BUSY HOLIDAYS SEASON.

*PLEASE NOTE THAT CHANGING THE PICKUP TIME IS NOT CONSIDERED AS A CANCELLATION PLEASE BE AWARE THAT YOU CAN CHANGE YOUR PICKUP TIME ANYTIME YOU WANT WITHOUT BEING CHARGED ANY FEES AND THE CHARGE OF THE RIDE REMAINS THE SAME UP TO 1 HOUR BEFORE THE PICK UP TIME FOR SEDAN RESERVATIONS AND UP TO 4 HOURS BEFORE THE PICK UP TIME FOR LIMOUSINE RESERVATIONS. AFTER WHICH WILL BE CHARGED FOR THE APPLICABLE WAITING TIME. YOU ONLY GET CHARGED A CANCELLATION FEE WHEN YOU CANCEL THE CAR AFTER THE GRACE PERIOD.

 DAMAGES RESULTING FROM YOUR ACT:

FOUR SEASONS LIMOUSINE SERVICE WILL CHARGE YOU (AS A CLIENT ) OR (AS A PASSENGER)  THE COST OF CLEANING THE VEHICLE AS RESULT OF YOU OR YOUR AUTHORIZED PARTY GETTING SICK IN THE CAR . YOU ALSO AGREE AND ACKNOWLEDGE TO PAY ALL THE RELATED FEES AND CHARGES TO GET THE VEHICLE BACK TO ITS NORMAL WORKING CONDITION. YOU COULD ALWAYS AVOID THIS FEE BY ASKING THE DRIVER TO PULL OVER SAFELY ON THE SIDE OR IN ANY SERVICE AREA SO YOU CAN REFRESH YOURSELF . YOU ALSO AGREE TO PAY FOR ALL AND ANY DAMAGES TO OUR VEHICLES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH YOU OR YOUR AUTHORIZED PARTY. REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, STRICT LIABILITY, TORT OR OTHER THEORIES OF LIABILITY AND ALSO REGARDLESS OF WHETHER FOUR SEASONS LIMOUSINE SERVICE WAS GIVEN ACTUAL OR CONSTRUCTIVE NOTICE THAT DAMAGES WERE POSSIBLE. INCLUDING BUT NOT LIMITED TO BURNED SEATS, ANY TECHNICAL OR MECHANICAL FAILURE TO THE EQUIPMENT INSIDE THE VEHICLE, MISSING ITEMS, OR ANY BODY DAMAGES TO THE OUTSIDE OF THE VEHICLE DURING YOUR OR YOUR AUTHORIZED PARTY ACCOMMODATIONS.

ACCOUNT RESTRICTION:

INCASE OF AN UNRESTRICTED ACCOUNT, ALL INDIVIDUALS CALLING FOUR SEASONS LIMOUSINE SERVICE TO REQUEST SERVICE ON AN ACCOUNT NUMBER WILL BE PROVIDED SERVICE EVEN THOUGH THEY MIGHT NOT HAVE A VOUCHER WHEN THEY GET IN THE CAR. YOU UNDERSTAND THAT THIS PROVIDES LITTLE OR NO SECURITY ON THE ACCOUNT AND AGREE TO PAY ALL CHARGES POSTED TO THE ACCOUNT UNTIL YOU NOTIFY US OF WHO YOU WISH TO RESTRICT FROM USING YOUR ACCOUNT IN WRITING. YOU CAN ALWAYS SET UP A RESTRICTED ACCOUNT THAT WILL GRANT SERVICE TO ONLY A VOUCHER HOLDER. YOU AGREE TO PAY FOR ALL CHARGES POSTED TO THE ACCOUNT BY THE AUTHORIZED VOUCHER HOLDER AND ACKNOWLEDGE THAT YOU MUST INFORM US OF ANY LOST, MISSING OR STOLEN VOUCHERS SO WE CAN PUT A HOLD ON IT. YOU AGREE TO KEEP THOSE VOUCHERS IN A SECURED AND SAFE PLACE AS IT MIGHT BE USED IN AN UNAUTHORIZED MANNER.

CREDIT CARD TRANSACTIONS:

WE ONLY TAKE AN AUTHORIZATION ON THE CARD TO GUARANTEE FUNDS AVAILABILITY, IT WILL SHOW AS (PENDING FUNDS) IF YOU CHECK YOUR CREDIT CARD ACCOUNT STATEMENT ON-LINE. THE AUTHORIZATION AMOUNT IS USUALLY HIGHER THAN THE EXPECTED CHARGES JUST INCASE IF YOU DECIDED TO MAKE SOME ADDITIONAL STOPS YOU DID NOT INFORM US OF OR CHANGED YOUR DESTINATION .WE WILL THEN ONLY CHARGE YOUR CARD ON THE DAY OF THE RIDE AFTER SWIPING THE CARD IN THE VEHICLE AND GIVING YOU A TOTAL OF YOUR CHARGES. WE REQUEST YOUR CREDIT CARD INFORMATION WHEN YOU CHOOSE TO PAY CASH AS PAYMENT OPTION. SO WE CAN CHARGE YOUR CARD IF YOU DID NOT SHOW UP OR CANCELED AFTER THE MENTIONED CANCELLATION GRACE PERIOD. PASSENGERS ARE OBLIGATED TO ASK THE DRIVER FOR A RECEIPT BEFORE LEAVING THE CAR.

DISPUTES:

FOR CORPORATE CLIENTS WITH ESTABLISHED CORPORATE ACCOUNTS, ALL CHARGES OF THE INVOICE WILL BE CONSIDERED CORRECT AND DUE UPON RECEIPT, UNLESS WE RECEIVE A WRITTEN OBJECTION WITHIN 30 DAYS FROM THE INVOICE DATE IN WRITING. COPIES OF THE VOUCHERS UNDER DISPUTE SHOULD BE FAXED OR MAILED TO US AND THE DISPUTED CHARGES OR ITEMS SHOULD BE INDICATED. ALL DISPUTES INITIATED AFTER THE ALLOWED TIME FRAME PERIOD WILL BE CONSIDERED FINAL AND NONE REFUNDABLE. FOR INDIVIDUAL ACCOUNTS AND PERSONAL PROFILES, ALL CHARGES APPLIED TO THE CUSTOMER'S CREDIT CARD WILL BE CONSIDERED CORRECT, UNLESS WE RECEIVE A WRITTEN OBJECTION WITHIN 30 DAYS FROM THE CHARGE DATE IN WRITING. COPIES OF THE CREDIT CARD STATEMENT OR CREDIT CARD SLIPS OR VOUCHERS SHOULD BE FAXED OR MAILED TO US AND THE DISPUTED CHARGES OR ITEMS SHOULD BE INDICATED. ALL DISPUTES INITIATED AFTER THE ALLOWED TIME FRAME PERIOD WILL BE CONSIDERED FINAL AND NONE REFUNDABLE.

ALL DISPUTES SHOULD BE FORWARDED TO OUR BILLING DEPARTMENT IN WRITING AND YOU ARE ENTITLED NOT TO PAY THE DISPUTED AMOUNT UNTIL RESOLVED. FAX TO : 425-814-3958. YOU MIGHT ALSO BE ENTITLED FOR A REFUND INCASE OF A CREDIT CARD ALL UPON OUR INVESTIGATION RESULTS IN THE DISPUTED AMOUNT.

COLLECTION FEES:

YOU  AGREE TO PAY ALL LEGAL COUNSELING FEES, LITIGATION FEES, LEGAL FEES, COSTS, ACCOUNTING FEES, EXPENSES AND DISBURSEMENTS FOR ALL ACTIONS TAKEN PRIOR TO, DURING AND SUBSEQUENT  TO THE INITIATION OF LEGAL PROCEEDINGS TO COLLECT  PAYMENTS DUE INCASE OF NON-PAYMENT

RATES CHANGES:

FOUR SEASONS LIMOUSINE SERVICE CAN CHANGE THE RATE BOOK AND ANY OF THE SERVICES, CHARGES, COSTS, FEES AND EXPENSES AT ANY TIME WITHOUT PRIOR NOTICE.

ITEMIZED INVOICES:

FOR CORPORATE CLIENTS WITH ESTABLISHED CORPORATE ACCOUNTS, ITEMIZED INVOICES ARE BEING SENT REGULARLY ON A NET 30 (EVERY 30 DAYS) INCLUDING A COPY OF SIGNED VOUCHERS BY PASSENGERS AUTHORIZED TO USE THE ACCOUNT. FOR INDIVIDUAL ACCOUNTS AND PERSONAL PROFILES, ITEMIZED INVOICES ARE SENT ONLY WHEN REQUESTED.

PAYMENT DUE DATE:

FOR CORPORATE CLIENTS WITH ESTABLISHED CORPORATE ACCOUNTS, ALL PAYMENTS SHOULD BE RECEIVED NO LATER THAN 15 DAYS FROM THE INVOICE DATE. PAYMENTS NOT RECEIVED WITHIN THE TIME FRAME ALLOWED SHALL INCUR INTEREST CHARGES ADDED OF %18 YEARLY OR %1.5MONTHLY.

FOR INDIVIDUAL ACCOUNTS AND PERSONAL PROFILES, ALL PAYMENTS SHOULD BE RECEIVED AFTER EXECUTING THE RIDE. FOR CREDIT CARD HOLDERS THE TOTAL CHARGE WILL BE CHARGED TO THEIR CREDIT CARD AFTER COMPLETION OF RIDE.

AIRPORT PRICES:

THOSE ARE FLAT RATES FOR TRIPS TO AND FROM SEA-TAC AIRPORT. PRICES ARE BASED ON MILEAGE AND ZONES. 

HOURLY RATES:

PACKAGES OF VEHICLES RENTED HOURLY REGARDLESS OF THE TRAVELING DISTANCE. CERTAIN HOURLY MINIMUMS AND ZONES RESTRICTIONS APPLY.

WAIT TIME:

A 25 MINUTES FOR DOMESTIC (45 MINUTES INTERNATIONAL) GRACE PERIOD IS ALLOWED FOLLOWING THE REPORTED FLIGHT ARRIVAL TIME FOR INSIDE PICKUPS ONLY WHEN MEET & GREET SERVICE IS REQUESTED.

A TEN 10 MINUTE GRACE PERIOD IS GRANTED FOR ALL OTHER PICK-UPS. WAITING TIME WILL BE CHARGED AT 10 MINUTE INCREMENTS AFTER THE GRACE PERIOD FOR SEDANS. 

FOUR SEASONS LIMOUSINE SERVICE MONITORS ALL DOMESTIC  AND INTERNATIONAL FLIGHTS, BILLING STARTS AFTER GRACE PERIOD ALLOWED FROM THE OFFICIAL TIME OF ARRIVAL (ETA).

FOR TRAIN STATION PICK-UPS, TRAIN SCHEDULES CAN’T BE MONITORED. THEREFORE, BILLING BEGINS AT THE SCHEDULED PICK-UP TIME.

STOPS:

FOUR SEASONS LIMOUSINE SERVICE CHARGES $10.00 FOR STOPS MADE WITHIN THE SAME TOWN. $20.00 FOR STOPS MADE IN TOWNS WITHIN THE ROUTE OF DESTINATION. HALF OF THE PRICE OF TOWNS NOT WITHIN THE ROUTE OF DESTINATION. SOME RESTRICTIONS AND SPECIAL CASES MAY APPLY. COURTESY STOPS, SUCH AS BRIEFLY LEAVING THE VEHICLE TO PICK UP COFFEE, A NEWSPAPER OR TO MAIL A LETTER, DO NOT INCUR EXTRA CHARGES. HOWEVER, IF LONGER STOPS OR MULTIPLE STOPS ARE MADE YOU WILL BE BILLED STOP CHARGES. PICKING UP

MEET & GREET: 

FOUR SEASONS LIMOUSINE SERVICE MEET AND GREET AIRPORT SERVICE IS OFFERED AT NO CHARGE. HOWEVER PARKING AND WAITING TIME CHARGES (IF INCURRED) WILL BE BILLED TO YOUR ACCOUNT OR CREDIT CARD. THE DRIVER WILL BE INSTRUCTED TO MEET THE PASSENGER BY THE BAGGAGE CLAIM OR CUSTOMS WITH A SIGN THAT HAS HIS OR HER LAST NAME ON IT, THE DRIVER WILL THEN ESCORT THE PASSENGER TO THE DESIGNATED CAR LOCATION (ASSISTING WITH THE LUGGAGE). THIS PACKAGE COMES WITH A COMPLIMENTARY 25 MINUTES FREE FOR DOMESTIC FLIGHTS AND 45 MINUTES FREE FOR INTERNATIONAL FLIGHTS FROM THE ADJUSTED ARRIVAL TIME.

PARKING:

ALL PARKING FEES AND OTHER AIRPORT REGULATORY FEES ARE ADDITIONAL (USUALLY $5.00-$10.00). WE COLLECT THOSE FEES AND REIMBURSE THE DRIVER. WE DO NOT CHARGE THEM.

GRATUITY:

FOUR SEASONS LIMOUSINE SERVICE DOES NOT APPLY ANY MANDATORY GRATUITIES NOR ANY HIDDEN FEES TO IT'S CLIENTS HOWEVER A TIP CAN BE GIVEN SEPARATELY TO THE DRIVER UPON THE CUSTOMER'S DISCRETION AND CONTENT. TIPS CAN BE GIVEN TO THE DRIVER IN CASH OR ADDED TO THE INVOICE UPON THE CUSTOMER'S DISCRETION AND SATISFACTION.

BABY SEATS:

FOUR SEASONS LIMOUSINE SERVICE RECOMMENDS THAT PARENTS GET THEIR OWN BABY SEATS HOWEVER WE CAN PROVIDE ONE FOR AN ADDITIONAL $25 (PLEASE INCLUDE THAT WHEN YOU PLACE YOUR RESERVATION).

 

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